Growth Edge The Team Reality Check ← All guides
Shaping Your Team

The Team
Reality Check

Find out what's holding your team back — and get practical actions to fix it.

If your team isn't performing as it should, the problem is rarely effort, attitude or talent. Something else is getting in the way.

Take a moment. Which of these sound familiar?

We spend more time discussing than deciding
Meetings feel busy but not productive
The same issues keep resurfacing
Decisions drift or stall
When we meet, most time is spent on individual updates
Priorities compete instead of align

When confronting these familiar issues, thoughts often turn to familiar solutions: give feedback, clarify accountability, arrange training, address behaviours. And often this leads to personality profiles, communication workshops — or the occasional afternoon of bowling, balloons, and forced fun.

Sometimes these help. More often they don't.

The real problem is rarely behaviour, relationships, or personality. The real problem is the way the team is set up to work.

Part One
The Real Diagnosis

Most team leaders assume performance problems are caused by capability, motivation, relationships, or communication. These are visible, easy to talk about and feel actionable — but they are rarely the root cause.

What leaders usually try to fix (the wrong things)

Sometimes these help, but often they don't — because the underlying conditions remain unchanged.

What actually drives performance

High-performing teams are not just lucky. Nor are they always made up of extraordinary individuals. Their winning formula is that they operate in the right conditions — and those conditions can be designed.

80%
of team effectiveness

The Six Conditions framework shifts focus away from personality, trust, or communication — and onto structural conditions that leaders can actually design. Research shows these six conditions can predict up to 80% of team effectiveness.*

* Hackman & Wageman, 2005

The Six Conditions that drive Team Effectiveness

The conditions fall into two groups — each playing a different role in team performance.

The 3 Essentials

The foundation. Without these, no amount of effort or goodwill will compensate. They must exist for teamwork to function at all.

The 3 Enablers

The accelerators. When the essentials are in place, these conditions amplify performance and help the team sustain results over time.

THE ESSENTIALS Compelling Purpose Right People Real Team THE ENABLERS Sound Structure Supportive Context Team Coaching

The Six Conditions framework — based on research by Hackman & Wageman

You don't need to master the model before using it. Simply ask: which of these conditions are strong — and which are holding us back? The next section provides a quick diagnostic to find out.

Part Two
The Six Conditions Snapshot

For each condition, rate your team from 1 to 5. Don't overthink it — just go with your first instinct. This is a snapshot, not a full diagnosis.

1Not
true
2Rarely
true
3Sometimes
true
4Mostly
true
5Consistently
true

How to interpret your scores: A score of 3 or below on any condition signals a meaningful constraint on your team's performance — and a likely priority for action.

The 3 Essentials
1. Real Team
Are we truly operating as a team — or as a group of individuals working in parallel?
Do we have:
  • Clear membership — everyone knows who is on the team
  • Stability — people stay together long enough to learn to work together
  • Genuine interdependence — success depends on working together
Your score
The 3 Enablers
4. Sound Structure
Is the way we work helping us succeed — or slowing us down?
Do we have:
  • Work that genuinely makes sense to be done as a team
  • The right number of people for the work
  • Clear norms for how we work together
Your score
The 3 Essentials
2. Compelling Purpose
Are we united around a purpose — or simply busy doing the work?
Is our team purpose:
  • Clear — we know what success looks like
  • Challenging — it stretches our capability
  • Consequential — it matters to others
Your score
3. Right People
Do we have the capability we need — or are we just coping?
Do we have:
  • The right skills to deliver our priorities
  • The right mix of perspectives and experience
  • The teamwork skills to succeed together
Your score
The 3 Enablers
5. Supportive Context
Is the organisation helping this team succeed — or quietly holding it back?
Do we have:
  • Incentives that reward team success
  • Access to information we need, in a form we can use
  • Access to expertise, resources or training when needed
Your score
6. Team Coaching
Are we intentionally improving how we work — or simply pushing forward?
Do we have:
  • Someone responsible for improving how the team works
  • Regular reflection on performance at a team level
  • Timely intervention when problems arise
Your score
Your Snapshot Results
"A bad system will beat a good person every time."
— W. Edwards Deming
Part Three
Prioritise Action

You've identified where the pressure points are. Now the question becomes: where should we act first?

Focus matters more than effort. Most teams try to fix everything at once and end up fixing nothing. Look for small, meaningful actions with the biggest positive impact on team effectiveness.

Step 1 — Choose your priorities

Biggest Risk Which condition is most likely to limit performance if left unchanged?
Quickest Win Which condition could improve performance quickly?
Strategic Priority Which condition matters most for long-term success?

Step 2 — Narrow your focus

From your priorities, choose the two conditions you will act on first. Start with whichever sits at the intersection of biggest risk and quickest win — the condition that is both holding you back and within your power to improve.

I will focus on these two conditions first

Step 3 — Decide on meaningful action

For each priority condition, choose one action to test out. Just a small, deliberate change. The next section provides practical moves to help you get started.

Part Four
Practical Moves to Strengthen Each Condition

Use the ideas below as starting points. Test one or two, observe what happens and adjust. Small structural changes often create the biggest performance shifts.

Essential 1★ Your Focus Real Team

Many leadership teams are teams in name only — work stays individual, updates are shared, decisions are deferred, and the issues that matter most fall between the gaps.

Five practical moves
  • Identify one enterprise problem no single function can solve — customer experience, efficiency, growth. This becomes the team's shared work.
  • Replace update meetings with decision meetings. If the agenda is mostly reporting, the team is not operating as a team.
  • Define where interdependence is required — be explicit about which outcomes require collaboration and which can be handled independently.
  • Hold leaders accountable for enterprise outcomes, not just functional results. Teams become real when success depends on collective performance.
  • Use project teams deliberately when the work demands it — with clear purpose, timeline, and authority.
If this team stopped meeting tomorrow, what work would fail?
Essential 2★ Your Focus Compelling Purpose

Many teams are busy. Few are truly purposeful. A team can go through the motions of meeting, reviewing progress, and solving problems — yet the bigger reason for its existence remains vague, too small, or disconnected from what actually matters.

Performance improves when the team is united around a purpose that is clear, challenging, and consequential — work that is important enough to inspire genuine attention and effort.

Five practical moves

👆 Tap any move below to select it as an action for your team

  • Ask each team member to write the team's purpose in one sentence. Compare responses. Where are you aligned? Where are you different? As a team, agree one shared description.
  • Have a team discussion about the impact of your work. Who benefits if we succeed? What changes because of our work? What happens if we get this wrong?
  • Identify the 3–5 priorities that genuinely require the team — enterprise priorities that depend on working together.
  • Raise the level of ambition deliberately. Ask whether the purpose stretches capability — or simply describes routine work.
  • Review your team purpose regularly — at least once each quarter. Is it still the right purpose? Still demanding enough?
If this team achieved everything it planned this year — would anyone outside the team notice?
Essential 3★ Your Focus Right People

Most teams are formed around roles, history, or availability — not around the demands of the work. The result is a team that copes rather than excels.

In the Six Conditions model, Right People means having the right skills to deliver effectively — including teamwork skills — and the right diversity of perspective to make good decisions. Performance improves when the team has both.

Five practical moves

👆 Tap any move below to select it as an action for your team

  • Identify one capability the team does not currently have. Ask: "What skill, experience, or perspective would make this team more effective right now?"
  • Invite a "wildcard" voice into key discussions — a junior talent, a customer-facing employee, or a colleague from another function.
  • Clarify what each team member is expected to contribute. Go beyond job titles.
  • Develop capability inside the team before looking outside. Coaching, mentoring, or short-term support can close gaps faster than restructuring.
  • Review whether the team has the perspective needed for challenges ahead. Future work often requires different thinking than past work.
What capability or perspective would make this team noticeably more effective in the next six months?
Enabler 4★ Your Focus Sound Structure

Many teams work hard but struggle to make progress. Meetings feel crowded. Decisions take longer than they should. Responsibilities overlap — or fall between the gaps.

The problem is rarely effort. It is often structure. In the Six Conditions model, Sound Structure means the right task design, the right team size, and clear team norms — applied consistently. Performance improves when the way the team is designed makes teamwork the obvious, natural way to get things done.

Five practical moves

👆 Tap any move below to select it as an action for your team

  • Be explicit about which work makes sense to be done by the team. Is the team aligned on which work is collective vs individual?
  • Review whether the team is the right size to achieve its purpose. If coordination is slow or meetings feel crowded, the team may simply be too large.
  • Clarify decision rights for the team's most important work. Who decides, who contributes, who executes?
  • Agree clear ground rules for how the team works together — participation, decision-making, and follow-through. Apply them consistently.
  • Stop doing work that doesn't require a team. Refocus on work that genuinely requires collaboration.
Does the work we bring to this team genuinely require us to think and act together — or are we mostly coordinating individual tasks?
Enabler 5★ Your Focus Supportive Context

Many teams know what needs to be done — but can't get the support to do it. Progress slows. Priorities compete. The burden falls on individual effort rather than organisational backing.

The problem is rarely capability. It is often the system around the team. In the Six Conditions model, Supportive Context means rewards and recognition that reinforce teamwork, information that is usable and timely, and resources available when the work demands them. Performance improves when the organisation actively works for the team — not against it.

Five practical moves

👆 Tap any move below to select it as an action for your team

  • Ensure the team is rewarded for collective results — not just individual performance. If incentives focus only on individual success, teamwork will always come second.
  • Check whether the team receives the information it needs in a usable form. Data that arrives late, incomplete, or overly complex slows decision-making.
  • Make it easy for the team to access expertise when new challenges arise.
  • Protect the time and resources required to deliver the team's priorities. Teams cannot succeed if critical work is constantly under-resourced.
  • Remove organisational barriers that repeatedly slow progress. When the same obstacles appear again and again, the issue is systemic — not individual.
What in our organisation makes teamwork harder than it needs to be?
Enabler 6★ Your Focus Team Coaching

Most teams review results. Fewer stop to examine how they achieved them. As a result, the same problems repeat, meetings drift, and decisions take longer than they should.

The issue is rarely capability. It is the absence of deliberate attention to how the team works. Performance improves when someone has both the responsibility and the skill to notice what is happening — and to intervene at the right moment, before small problems become bigger ones.

Five practical moves

👆 Tap any move below to select it as an action for your team

  • Assign clear responsibility for team effectiveness. Someone should hold accountability for how the team works, not just what it delivers.
  • Build short reflection into regular meetings. What worked well? What slowed us down? What should we do differently?
  • Intervene early when patterns start to repeat. Small problems become bigger when ignored.
  • Make it safe for team members to challenge how the team is operating. Strong teams allow anyone to raise concerns about process, decisions, or behaviour.
  • Treat team coaching as a routine practice — not a crisis response. Teams perform best when improvement is continuous.
Who is paying attention to how this team works? Do they have the skill and authority to act when something needs to change?
Part Five
Where to Go From Here

You've done something most teams never do — you've stopped to look at how the team is actually set up, not just what it's producing.

That's the beginning of something useful.

The conditions you've just examined aren't fixed. They can be changed. Small structural shifts — done deliberately — create real differences in how teams function.

The practical moves in Part Four are a starting point. Pick one or two that address your lowest-scoring conditions. Try them. See what shifts.

If you want to go further — and get a view from the whole team rather than just the leader — the Team Diagnostic Survey (TDS) does exactly that. It gathers input from all team members and produces a shared, evidence-based picture of the Six Conditions. Because the data comes from everyone, the responsibility for improvement shifts from the leader to the team.

The journey

1
Team Reality Check
A quick snapshot to surface early signals
2
Team Diagnostic Survey
An evidence-based picture of how the team is functioning
3
Effectiveness Workshop
A focused session to interpret findings and agree next moves

If any of this surfaced something worth exploring — you can reach Dustin at growth-edge.co. No preparation needed.

Dustin Woods — facilitator and consultant, Growth Edge
Dustin Woods

I've spent 25 years inside organisations across the Middle East, Asia and Africa — watching what makes working life harder than it needs to be, and what actually helps. These guides are my attempt to put that into something useful.

If this one was useful, there are more guides at guides.growth-edge.co — covering leadership transitions, team dynamics, and the challenges that don't usually make it into job descriptions.

You can also find writing and observations at growth-edge.co/insights.

Dustin Woods
Dustin Woods

I've spent 25 years inside organisations across the Middle East, Asia and Africa — watching what makes working life harder than it needs to be, and what actually helps. These guides are my attempt to put that into something useful.

If this one was useful, there are more guides at guides.growth-edge.co — covering leadership transitions, team dynamics, and the challenges that don't usually make it into job descriptions.

You can also find writing and observations at growth-edge.co/insights.